EMERGENCY FIRE DAMAGE RESTORATION GUIDE

 Nothing matters more than life and structural safety.

• Do not re-enter until fire officials approve 
• Assume hidden structural damage 
• Watch for sagging ceilings and soft floors 
• Avoid soot contact and exposed wiring 
• Keep power and gas shut off 
• Wear gloves, boots, and a mask if entry is allowed
   

If the building feels unsafe, leave.

•  Secure the structure
  Board broken windows. Tarp roof openings. Prevent weather intrusion and theft
• Ventilate smoke cautiously
  Open windows and doors only if approved. Do not run HVAC systems
• Address suppression water
  Remove standing water using mops or wet vacs. Avoid electrical contact
• Protect salvageable contents
  Cover clean furniture with plastic. Remove critical documents only if safe
• Document all damage
  Photos and video of every room, surface, and affected item before cleanup
• Notify insurance
  Open a claim immediately. Ask what emergency work is approved
• Call a fire restoration professional
  Soot is acidic. Corrosion and odor penetration start fast

•  Photograph before moving anything 
• Keep damaged materials until adjuster approval 
• Save receipts for emergency costs 
• Log all calls and instructions 
• Property owners retain contractor choice unless policy states otherwise

Immediate help is needed for:

• Structural damage 
• Heavy smoke or soot 
• Fire suppression water 
• Multi-unit or commercial exposure 
• Business interruption risk
   

Fast action reduces replacement scope.